Unmatched Support

EMP Corp Staff
Our Team: Luke, Dominic, Jacob, Naryon, Danny, Andrew, Xavier, EJ, Alex

Support for EMP and Aeon Laser Owners

EMP Corp provides one-on-one technical support options and replacement parts for EMP Laser and Aeon Laser owners. This includes support for customers who originally purchased machines through Aeon Laser USA, as well as support for EMP Signature Series Laser, EMP Fiber Laser, and EMP UV Laser owners. Get Laser Support

Tech Support Hours

  • Monday 8:30 AM - 5:00 PM ET
  • Tuesday 8:30 AM - 5:00 PM ET
  • Wednesday 8:30 AM - 5:00 PM ET
  • Thursday 8:30 AM - 5:00 PM ET
  • Friday 8:30 AM - 5:00 PM ET
  • Saturday CLOSED
  • Sunday CLOSED
tech support team

Get Personalized Tech Support

Book a dedicated time slot with a qualified senior-level technician for one-on-one support. Quickly diagnose issues, improve workflows, or learn specific skills.

Schedule a Session

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Priority Pass

Bypass triage and initial troubleshooting via email communication. Schedule a personalized one-on-one session with an appointed senior level technician. Quickly achieve a diagnosis with minimal back-and-forth communication.

Get Priority Pass

Find Answers on our Knowledge Base

Find startup guides, answers to common questions, maintenance tips, and more.

Get Answers

Is your laser malfunctioning?

For EMP lasers, fill out a support ticket request to get help.

For Aeon Lasers, please visit the Aeon Laser USA support portal

For all other questions, please email support@emplaser.com

Open Support Ticket

Machine Parts on Demand

Get replacement mirrors, lens, ignition keys, and more.

Order Parts

World's Greatest Customer Support